Frequently Asked Questions – System4 of Phoenix
Honest Answers To Your Commercial Cleaning Questions
Have questions about janitorial services & commercial cleaning in Phoenix and Scottsdale? You’re not alone.
We’ve put together this FAQ to cover the things businesses ask us most often—from pricing and scheduling to day porter programs, post-construction cleaning, and compliance for medical offices.
If you don’t see your question here or would like to schedule a walkthrough, give us a call at (602) 314-6800 and we’ll be glad to help.
General & Coverage
What areas do you serve?
We’re based in Scottsdale and serve Phoenix, Mesa, Tempe, Chandler, Goodyear, and nearby cities across the Valley. Ask about your location.
Do you offer nightly janitorial and daytime porter service?
Yes—after-hours janitorial and on-site day porter coverage for restrooms, lobbies, and touch-ups during business hours.
Pricing & Scheduling
How do you price commercial cleaning?
By scope—square footage, traffic, surfaces, frequency, and any specialty tasks (e.g., medical, post-construction).
Do you require long-term contracts?
We offer both contract and flexible terms depending on scope and staffing.
Can you clean around our business hours?
Yes—nightly, early morning, or split shifts; we also provide mid-day touch-ups for busy facilities.
Methods & Products
Do you offer certified green cleaning?
Yes—on request we use third-party-certified products and low-VOC processes; SDS available.
Do you provide electrostatic disinfection—and how long does it last?
Yes. Electrostatic coats surfaces evenly; durability depends on traffic and re-contamination. It complements routine cleaning rather than replacing it.
What’s “high dusting”?
Cleaning elevated surfaces (ducts, rafters, beams, vents, tops of fixtures) typically 12–40+ feet high using lifts or poles.
Services & Tasks
What’s included in standard janitorial service?
Trash, restrooms, floors, dusting, touchpoints, and kitchens/breakrooms—customized per facility.
Do you do floor stripping and waxing?
Yes—VCT/linoleum strip, seal, and finish, plus ongoing burnish/maintenance.
Do you clean interior/exterior windows?
Yes—retail, office, and medical; schedule before open or after close.
Do you offer post-construction cleaning?
Yes—debris pick-up, HEPA vacuuming, detail dusting, restroom/kitchen turn-up, and punch-list touch-ups.
Specialized cleaning after building or renovation—removing debris and fine particles so the space is safe and move-in ready.
Do you clean restaurant kitchen floors and drains?
Yes—we scrub greasy kitchen floors, degrease grout, and flush or clean drains to meet food safety and slip-resistance standards.
Compliance & Safety
Are you insured and can you provide COIs?
Yes—fully insured; certificates of insurance provided on request.
Do you handle medical/clinic cleaning with compliance?
Yes—aligned to CDC/OSHA guidance with color-coded tools and documented inspections.
Industries/Facilities
Do you service schools and childcare?
Yes—age-appropriate disinfectants, daytime protocols, and after-event cleanups.
Do you handle industrial/warehouse cleaning?
Yes—high-dusting, floor scrubbers, safety briefings, and zone-based scopes.
Need More Than Answers?
Our FAQs cover the basics, but every facility has unique needs. Whether you need nightly janitorial coverage or a dedicated daytime porter, our team can create a cleaning program around your schedule, budget, and compliance needs.
